Terms and conditions

Information published on this website is provided for the use of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur. No guarantee is given of the accuracy or completeness of information in these pages. Please be aware that Storm Force Fitness may alter the information on its web site from time to time. Storm Force Fitness shall have no liability arising from the use by any party of the information on this web site. Storm Force Fitness does not warrant the information on this web site in any way and in particular no warranty is given that the website or its contents or hypertext links are virus free or uncontaminated. You are advised to make your own virus checks and to implement your own precautions in this respect. Storm Force Fitness exclude all liability for contamination or damage caused by any virus or electronic transmission.

Services

• Private Training
  • If your scheduling conflict is known in advance and we are notified at least 24 hours ahead of time, it MAY be possible to make the session up at a later date or with a different trainer. However, this cannot be guaranteed.
  • Any sessions missed with less than 24 hours notification are forfeited.
  • If you have not already paid for the session, your account/card will be charged for the full amount of the session.
  • If no card/account information is present, no further sessions will be conducted until the outstanding payment is received.
    • Additionally, reserved time slots may be lost if payment is not made in a timely manner.
• Registered Programs
  • Pre-paid classes are not refundable
  • If you are unable to attend a program due to circumstances out of your control (determined on a case-by-case basis by our administration), we may offer a service credit.
    • NOTES: Service credits are valid for 30 days only!
  • If we are notified after your session begins, we can only give you a credit towards another program. This credit is nontransferable and accounts for only the sessions remaining in your program at the time you requested cancellation.
    • There is no cash refund.
    • There is no refund for merely changing your mind!
    • We are here to get you results and these results cannot be achieved if you fail to attend the program!
    • This is not negotiable.
• Consulting
  • No refunds are available for completed consulting services.
  • Unused, pre-paid and retainer-based consulting services may be eligible for a refund depending on the decision of our administration. Standard notice for cessation of services is one calendar month, but this may vary between contracts. Be sure to check your agreement for details.

Products

• Fitness Equipment, Accessories and Supplements
  • May be returned within 7 days for exchange only. Returns are valid only for products that have not been opened, used or damaged.
  • Products which are defective or damaged upon arrival may be returned immediately for exchange.
  • Customers are responsible for all shipping charges on exchanges or refunds.
  • Refunds are only available when an equivalent replacement is unavailable and customer does not wish to exchange for another product
• Digital Products (Audio, Video, E-Book downloads)
  • These products are not eligible for return or exchange.
  • Should your file be defective or damaged upon arrival please contact the appropriate division of Storm Force Fitness where you purchased the product and we will arrange for a copy of the file to be re-sent.
  • Should you be dissatisfied with the quality or content of the file, we would be happy to hear your feedback. Please contact info@stormforcefitness.com

Purchase policy

To register or purchase from the Storm Force Fitness online payment system, you must be over eighteen years of age. You must ensure that the details provided by you on registration or at any time are correct and complete.